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Optimizing Customer Experience with Will Laurenson

May 18, 2022 Episode 61
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Optimizing Customer Experience with Will Laurenson
Show Notes

Will Laurenson is a Conversion Rate Optimisation expert who works with eCommerce businesses to improve their conversion rates, average order values, and generate higher lifetime customer values. In this episode, we talked about why you should prioritize your customer experience. We also covered how to use reviews strategically and whether discounting really helps increase conversions.

Tune in for an enlightening conversation and don't forget to rate and review the episode!

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