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Optimizing Customer Experience with Will Laurenson

May 18, 2022 Episode 61
Optimizing Customer Experience with Will Laurenson
No Hacks
More Info
No Hacks
Optimizing Customer Experience with Will Laurenson
May 18, 2022 Episode 61

Will Laurenson is a Conversion Rate Optimisation expert who works with eCommerce businesses to improve their conversion rates, average order values, and generate higher lifetime customer values. In this episode, we talked about why you should prioritize your customer experience. We also covered how to use reviews strategically and whether discounting really helps increase conversions.

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Tune in for a fun conversation and don't forget to rate and review the episode!

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Show Notes

Will Laurenson is a Conversion Rate Optimisation expert who works with eCommerce businesses to improve their conversion rates, average order values, and generate higher lifetime customer values. In this episode, we talked about why you should prioritize your customer experience. We also covered how to use reviews strategically and whether discounting really helps increase conversions.

---
Tune in for a fun conversation and don't forget to rate and review the episode!

No Hacks
YouTube
LinkedIn
Instagram